½²ýÇÚ¿ÎÌâ×éÔÚComputers in Human BehaviorÉÏ·¢±íÂÛÎÄ£¬·¢ÏÖÐÅÏ¢¼¼ÊõѹÁ¦»áµ¼ÖÂÔ±¹¤ÎÞ·¨Æ½ºâ¹¤×÷ÓëÉú»î
ÐÅÏ¢¼¼ÊõµÄ¿ìËÙ·¢Õ¹Ê¹µÃÖÇÄܼ¼ÊõÉî¶ÈǶÈ빤×÷Óë×éÖ¯¹ÜÀí£¬ÈÃÔ±¹¤ÔÚÏíÊܸßЧ±ã½ÝµÄͬʱ£¬Ò²ÔâÊܵ½Æä´øÀ´µÄѹÁ¦Óë³å»÷£¬ÆäÖУ¬×îΪµäÐ͵ľÍÊǹ¤×÷³¡ËùÖÐÐÅÏ¢¼¼Êõ¸üÐÂÓë¹ã·ºÊ¹ÓÃËù´øÀ´µÄÐÅÏ¢¼¼ÊõѹÁ¦(technostress)¡£
ÐÅÏ¢¼¼ÊõѹÁ¦°üÀ¨ÐÅÏ¢¼¼Êõ´øÀ´µÄ¹¤×÷³¬¸ººÉ¡¢ÐÅÏ¢¼¼Êõ¸´ÔÓÄѶ®¡¢ÐÅÏ¢¼¼ÊõʹÓÃÒý·¢µÄ¹¤×÷²»°²È«¸ÐµÈ¡£ÐÅÏ¢¼¼ÊõѹÁ¦×÷ΪÏÖ´úÖ°³¡µÄÒ»ÖÖÖ÷Òª¹¤×÷ѹÁ¦Ô´£¬¶ÔÔ±¹¤µÄ¹¤×÷̬¶È¡¢ÐÐΪ±íÏÖºÍÉíÐĽ¡¿µÔì³ÉÁ˸ºÃæÓ°Ïì¡£Óë´Ëͬʱ£¬Ñо¿¼¼ÊõѹÁ¦¿ÉÄÜ»¹»áÇÖÈëµ½Ô±¹¤µÄ¼ÒÍ¥Óë¸öÈËÉú»îÁìÓò£¬ÒòΪÐÅÏ¢¼¼ÊõµÄ¹ã·ºÓ¦ÓÃʹµÃ¹¤×÷Óë·Ç¹¤×÷ÁìÓòÖ®¼äµÄ±ß½ç±äµÃÔ½À´Ô½Ä£ºý¡£
½²ýÇÚ¿ÎÌâ×éÒÔ¹¤×÷ÐèÇó-×ÊÔ´Ä£ÐÍ(job demands-resources model)ΪÀíÂÛ¿ò¼Ü£¬Ì½ÌÖÁËÐÅÏ¢¼¼ÊõѹÁ¦¶ÔÔ±¹¤¹¤×÷-Éú»îƽºâµÄÏû¼«×÷Ó㬲¢Í¨¹ýÉè¼Æ2¸öµ÷²éÑо¿£¬»ñµÃÁËÒ»ÖµÄÑо¿½áÂÛ£º£¨1£©¹ý¸ßµÄÐÅÏ¢¼¼ÊõѹÁ¦»áµ¼ÖÂÔ±¹¤ÎÞ·¨Æ½ºâ¹¤×÷ÓëÉú»î£»£¨2£©Ô±¹¤µÄ¹¤×÷ЧÄܸлáÏÔÖø½µµÍÐÅÏ¢¼¼ÊõѹÁ¦¶Ô¹¤×÷-Éú»îƽºâ(work-life balance)µÄÏû¼«×÷Óã¬Ò²¾ÍÊÇ˵£¬ÏàÐÅ×Ô¼ºÓÐÄÜÁ¦²¢ÓÐÐÅÐÄÀ´Íê³É¹¤×÷ÈÎÎñµÄÔ±¹¤£¬¿ÉÒÔÓÐЧ¼õÉÙÐÅÏ¢¼¼ÊõѹÁ¦¶Ô¸öÈËÉú»îµÄÈëÇ̶ֳȣ»£¨3£©¹¤×÷ЧÄܸеĻý¼«×÷ÓÃÊÇͨ¹ý½µµÍÔ±¹¤µÄÇéÐ÷ºÄ½ßˮƽÀ´ÊµÏֵ쬱íÏÖΪ´øÖнéµÄµ÷½ÚЧӦģÐÍ¡£±¾Ñо¿°ÑÐÅÏ¢¼¼ÊõѹÁ¦µÄÑо¿ÑÓÕ¹µ½Ô±¹¤µÄ·Ç¹¤×÷ÁìÓò£¬ÔÚÒ»¶¨³Ì¶ÈÉÏÍÆ½ø²¢·á¸»ÁËÐÅÏ¢¼¼ÊõѹÁ¦Ñо¿³É¹û£¬Í¬Ê±£¬Ò²Îª×éÖ¯ºÍ¸öÈËÈçºÎÓÐЧӦ¶ÔÐÅÏ¢¼¼ÊõѹÁ¦Ìṩһ¶¨µÄ²Î¿¼¼ÛÖµ£¬´Ó¶ø¾¡Á¦¼õÉÙÐÅÏ¢¼¼Êõ·¢Õ¹Ëù´øÀ´µÄ¡°Òõ°µÃæ(dark side)¡±(»ò³ÆÏû¼«Ó°Ïì)¡£
½²ýÇÚ¿ÎÌâ×é2017¼¶²©Ê¿ÉúÂí¼Ì²ýͬѧΪ±¾ÂÛÎĵĵÚÒ»×÷Õߣ¬¼ÓÄôó¿ý±±¿Ë´óѧAriane Ollier-Malaterre½ÌÊÚΪÂÛÎĺÏ×÷Õß¡£Ð»Ïþ·Ç½ÌÊÚÔÚÑо¿Êý¾ÝÊÕ¼¯¹ý³ÌÌṩÁ˰ïÖú£¬±íʾ¸Ðл£¡¸ÃÑо¿µÃµ½¹ú¼Ò×ÔÈ»¿ÆÑ§»ù½ðµÄÖ§³Ö£¬±±¾©´óѧÐÄÀíÓëÈÏÖª¿ÆÑ§Ñ§ÔºÂ½²ýÇÚÑо¿Ô±Îª±¾ÂÛÎĵÄͨѶ×÷Õß¡£
ÂÛÎÄÁ¬½Ó£º
Ma, J. C., Ollier-Malaterre, A., & Lu, C. Q. (2021). The impact of techno-stressors on work¨Clife balance: The moderation of job self-efficacy and the mediation of emotional exhaustion. Computers in Human Behavior, 122, 106811. https://doi.org/10.1016/J.CHB.2021.106811
2021-12-17